Buying From Us
CAREFULLY READ THROUGH THE FOLLOWING STEPS BEFORE PLACING AN ORDER
STEP 1
Once on our website, head to the “available ragdoll kittens” page and see the full list of available kittens ready to go and contact us with the kitten you are interested in.
STEP 2
We will contact you to confirm your order and after which we will review your eligibility and give you payment directives
STEP 3
After confirming payment, we will proceed with arranging the paperwork and have our licensed veterinarian perform one last routine check before your kitten is shipped
STEP 4
Shipping will either be by air or van move depending on your location and if you cannot come over to pick up your kitten
STEP 5
We will place a follow up call to ensure your kitten got home safely and in good condition.
STEP 6
You are recommended to take your kitten to your veterinarian with 48 hours after you’ve received him for checkup and to claim the health guarantee that comes with the kitten.
Thanks and we look forward to developing a cordial relationship with you. Every kitten that leaves here is and will always be a part of our extended family.
The purchase procedure of getting a kitten home can typically be completed same day, we however handle each adoption case individually and can alter this duration more or less depending on circumstances to be considered on a case by case bases
We reserve the right to refuse the sale of a kitten. It is our responsibility to make sure our kittens are placed in suitable homes. We want our kittens to be as happy as their new families. It is therefore important for us to make sure that our kitten is in good hands.Please make sure the Ragdoll Kitten is a cat breed that suits you and that the chosen kitten matches your personality and your lifestyle.
We respond to all inquiries within 10 to 20 minutes with gratitude and 100% attention except otherwise
We answer your questions, provide professional guidance, screen the breeders, select the best kittens of the litter and assure they are healthy and up to our expectations which are not less than yours.
Full payment is required prior to shipping. Be patient before the expected arrival time is given to you to make sure we receive your payment in time to process all required documents and last minute health checks.
We ship Kittens as soon as they are allowed to travel depending on the destination country’s regulation. Normally, it is between eight and seventeen weeks of age. If necessary, we will hold your kitten longer at no extra cost to you
Please be waiting for your kitten at the airport at the given time. Usually the kitten is available 2 hours after the flight’s arrival time, and a valid ID such as passport or driver’s license is needed to verify the identity of the receiver. We can equally arrange for home delivery if need be (Usually cost between $30-50 USD). We really appreciate knowing that the kitten has arrived safely and at home with you, so please email us as soon as you get the chance. Don’t forget to take your kitten to your veterinarian for the regular arrival-health-check-up within 48 hours of arrival.
We currently have coupons from our shipping agent to ship 3 kittens at no extra cost, so if you purchase your kitten while this coupons are still available and valid, we will be able to ship your kitten for free. Otherwise shipping will cost an addition $150
All kittens adopted from us come with current vaccinations, dewormings, written sales contract, Two year health guarantee, health record, Spayed or Neutered, 30 days of free pet insurance for your kitten, and a kitten care package which includes food, litter and several surprises for you and your kitten.
RESERVATION
Once you have chosen the right kitten for you and your family, you must contact us for more information. If everything suits you, you will need to leave a deposit of $300 to reserve your kitten. This amount will be deducted from the price of your kitten. We always allow a delay of 24 hours to those interested to send the deposit. After this delay, the kitten will be offered to another interested family. Deposits are non-refundable but transferable to another kitten.
RETURN POLICY
According to the sales contract you can return the cat only in case of any genetic disease detected and by placing an order you agree to the sales contract.
*Allergy to the cat is not a cause for return.
*If a kitten stops using a litter box it is not a cause for return. (But we always can help to get him accustomed to litter box)
DELIVERY
We offer 2 types of delivery;
1. Delivery by plane. We use USDA certified carriers for all flights. Delivery is available to the airport closes to your location. We book flights and give you all needed information to pick your kitten up. You have to show your ID and copy of air-way bill at the airlines facility.
2. Delivery by car. We use delivery services to bring kittens directly to your home. This type of delivery how ever needs that we book flight and give all needed information to pick the kitten up to a car delivery specialist. We use all kinds of transportation to make it ”door to door”. Works for all States. Price $150.
*Option is not available if the temperature in each point is more than 85 degrees. You are always more than welcome to pick your kitten up at our location.
Purchasing Options:
1. When Picking up : Pay a $300 holding fee and then the remaining balance by the time of picking up at our residence. (*Sales tax does not apply for all US residents)
2. When Delivery: Full payment is required upfront for immediate delivery but you can pay a $500 holding fee and then the remaining payment needs to be made 1-2 days before scheduled delivery. Invoice will be provided. (*Sales tax does not apply for all US residents).
PRICE INCLUDES:
*Blanket, Toys, Photo book, Sweater and Food
*30 days of free pet insurance
*Health records (Vaccinations and dewormings completed)
*A life time of support!
*Age appropriate vaccines and worming
*Felv/Fiv test
*Fecal test
*Carrier bag and Litter
If you have any further doubts, please feel free to contact us. We are here to answer all your kitty questions