Terms & Conditions

It is the responsibility of the buyer to pay all veterinarian medical bills at the time of medical service. Buyer has the right to file a claim with instructions on The Glamorous Ragdolls warranty page for reimbursement of warranty covered ailments or conditions. Seller does retain the right to a second opinion at seller’s vet of choice.
Additional Conditions: If the buyer denies a replacement kitten within 30 days of replacement kitten offering, the seller will be under no further obligation and the buyer releases the seller from any further claims.
Shipping: As soon as the kitten is ready for travel, the kitten will typically ship within 2-14 days of the date of the agreement, but sometimes a kitten may need medical attention before shipping. The final decision of shipping date for the kitten will be made by the veterinarian, with the health of the kitten being the main reason for possible delay. Delivering the kitten is arranged through third party vendors. Sometimes there may be a delay for a variety of reasons such as but not limited to, the weather and how cold and hot it is, logistics, mechanical failures of ground or air transportation or other unforeseen events. Seller shall not be responsible, directly or indirectly, for a delay including, without any limitation, those that may cause the buyer inconvenience of any type of financial loss, or shall any delay be a reason to cancel the purchase of the kitten. Buyer understands and agrees that there are no refund for flight delays, airport delays, flight cancellations. Seller is only responsible for providing the needed health certificate, vaccine records for domestic United States and Canadian flights.
Cancellation by Buyer: In a extraordinary situation where the kitten is not deliverable within 30 days of original purchase buyer may cancel the purchase of the kitten by notifying the seller in writing via email and Buyer understands that an administrative fee of $100 or $300 will be retained by the Seller.
No Other Warranties: Seller disclaims any and all implied warranties of merchantability and fitness other the guarantees set forth above.
No Returns: As outlined in clause seven (7) Seller will not accept any return of the kitten for a cash or credit refund due to any other individuals disapproval. If Buyer has to return the kitten for any reason it will be on a surrender basis with no refund or credit. Seller is responsible for all shipping fees and arrangements. Seller will re-home the kitten though our in-house rehoming program. Another option is our Facebook rehoming program where buyer may send us a current picture of the kitten with seller’s first name and phone number and we will advertise the kitten as an “Adoption Alert” on our Facebook page. This will allow the seller to directly rehome the kitten with a new family and avoid the kitten from ending up in a shelter.
Privacy Policy: Our privacy policy can be found at https://glamorousragdolls.com/privacy for Sellers company policies in regards to information collected by visitors and or customers
Agreement to Mandatory Individual Arbitration. Please read this carefully as it affects your rights. Instead of suing in court, Buyer and Seller agree that any dispute, controversy or claim arising out of, or relating to, this agreement shall be resolved only by final and binding arbitration on an individual basis. There is no judge or jury in arbitration, and court review of an arbitration award is limited. Purchaser agrees that, by entering into this agreement, Buyer and Seller are each waiving the right to a trial by jury and the right to participate in any class or representative action. The Buyer and seller further agree as follows:

The agreement to arbitrate is intended to be broadly interpreted, and includes, but is not limited to:

(1) disputes and claims arising out of or relating to any aspect of the relationship between Buyer and Seller, where based in breach of contract, breach of any guarantees or warranties, tort, statute, fraud, misrepresentation or any other legal theory;

(2) claims that arose before this Agreement or any prior agreement (including, but not limited to , claims relating to advertising;

(3) claims that may arise after the termination of Purchaser’s relationship with Seller; and

(4) claims that are currently the subject of purported class action litigation in which Buyer is not a member of a certified class.

Buyer and Seller hereby agree that the Federal Arbitration Act (“FAA”) applies to any arbitration, and governs all questions of whether a dispute is subject to arbitration. Unless Buyer and Seller agree otherwise in writing, arbitration shall be (i) administered by the American Arbitration Association (AAA”), pursuant to the Consumer Arbitration Rules then in effect (the “AAA’s Rules”); and (ii) conducted by a single arbitrator who is licensed to practice law. The AAA’s Rules can be found at www.adr.org.
This agreement DOES NOT allow class arbitrations even if the procedures of rules of the AAA would. Rather, Buyer and Seller only are entitled to pursue arbitration only on an individual basis. Further, and unless Buyer and Seller agree otherwise in writing, the arbitrator may not consolidate more than one individual party’s claims with any other party’s claims, and my not otherwise preside over any form of a representative or collective proceeding.
Buyer and Seller each are responsible for their respective costs relating to counsel, experts, and witnesses.
This arbitration agreement does not preclude the Buyer or the Seller from brining issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against on a party’s behalf. In addition, and notwithstanding the other provisions of this arbitration agreement, either party may bring an individual action in small claims court.
If the Buyer or Seller fails to comply with this arbitration provision, said breaching party shall be liable for the costs and attorneys’ fees incurred by the other party in enforcing compliance with the arbitration agreement.
Unless the AAA arbitrator rules otherwise, all claims or counterclaims shall be resolved by the submission of documents only / desk arbitration (see R-29 of the AAA’s Rules). Any party, however, may ask for a hearing. The arbitrator also may decide that face-to-face hearing is necessary. Any hearing, however that is not held by telephone, shall take place in Broward County, Florida, unless the AAA arbitrator decides otherwise.
Choice of Law: The Agreement, and any claim, controversy or dispute arising under or related to the Agreement, the relationship of the parties, and/or the interpretation and enforcement of the rights and duties of the parties, shall be governed by and construed in accordance with the laws of the State of Utah, without giving effect to its conflict of law provisions that would cause the application of the laws of any other jurisdiction.
Severability: If any provision or provisions of this Agreement is held to be illegal, invalid or unenforceable under applicable law by the court of competent jurisdiction, the validity, legality and enforceability of the remaining provision shall continue in full force and effect and shall not in any way be affected or impaired thereby
Acceptance of Terms: Use of this website, and information distributed in conjunction with this website is offered to you on your acceptance of these Terms of Use, our Privacy Policy and other notices posted on this website. Your use of this website or of any content presented in any and all areas of the website indicates your acknowledgment and agreement to these Terms of Use, our Privacy Policy and other notices posted on this website. If you do not agree to be bound by and comply with all of the foregoing, you may not access or use our kitten information, services, or website.
Deposit that is paid to reserve the kitten is non-refundable for any reason. It will be returned only if the kitten has a medical problems that don’t feet the purchase.
Entire Agreement: This agreement represents the entire agreement between the parties and no other terms or conditions shall be applicable to this sale.